Privacy Policy

01Information We Collect

Information you give us

• Name, email address, phone number, and billing and shipping address when you place an order or create an account.
• Messages, questions and details you share through our contact form, email, phone or in our stores.
• Your email address if you sign up for our newsletter or promotions.

Information collected automatically

• Device and browser information, IP address, pages viewed, and how you arrived at our site.
• Cookies and similar technologies that remember your cart, wishlist and preferences.

02How We Use Your Information

• To process and deliver your orders, exchanges and payments.
• To send order confirmations, shipping updates and customer service replies.
• To send newsletters and offers if you have opted in — you can unsubscribe at any time.
• To improve our website, products and shopping experience.
• To prevent fraud and keep our website secure.
• To meet legal, tax and accounting obligations.

03Sharing Your Information

We do not sell or rent your personal information. We share it only with trusted partners who help us run our business, such as:

• Payment processors, to securely complete your purchase.
• Shipping carriers, to deliver your order.
• Website hosting, email and analytics providers.
• Authorities, when required by law or to protect our rights.

These partners may only use your information to provide their services to us.

04Cookies

Our website uses cookies to keep your cart and wishlist, remember your login, and understand how visitors use our site. You can disable cookies in your browser settings, but some parts of the store (such as checkout) may not work correctly without them.

05Data Security

We use SSL encryption and industry-standard safeguards to protect your information. No method of transmission over the internet is 100% secure, but we work hard to protect your data and limit access to authorized staff only.

06Data Retention

We keep your information only as long as needed to fulfil your orders, provide customer service, and meet legal, tax and accounting requirements. After that, it is securely deleted or anonymized.

07Your Rights & Choices

• Access, update or correct the personal information we hold about you.
• Ask us to delete your information, subject to legal requirements.
• Unsubscribe from marketing emails using the link in any email.
• Update your account details at any time from My Account.

To make a request, please contact us using the details below.

08Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

09Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the effective date above will be updated.

10Contact Us

If you have any questions about this Privacy Policy or your information, please contact us: